If you’re a credit licensee or representative, you can use ASIC’s credit licence portal to update your licence details, apply to vary your licence and lodge your annual compliance certificate.
Quick links
Before you start
To use the credit licensee and representative portal, you need to:
Credit licence or representative number
To create an account, you will need a credit license or representative number. Your credit licence number is on your final certificate. You can also find the number on the Australian credit register using the .
Multiple users from a licensee or a group of licensees can access the portal under a single licence number. However, for security reasons each person will need to register separately, and ASIC will need to approve their application.
ASIC’s Electronic Lodgement Protocol
Before signing up, read ASIC's Electronic Lodgement Protocol. The protocol includes ASIC’s requirements for storing signed documents that you lodge online.
Steps to sign up for the credit licensee and representative portal
Start creating your account
- Go to the .
- If you agree to the protocol select ‘Yes’. If you do not agree and select ‘No’ you will not be able to sign up.
- For the question ‘On what basis are you applying?’, select ‘as a credit licensee’ from the list of options.
- Select the ‘Next’ button.
Enter your credit licence number and access
- Enter your credit licence number.
- Select the access level required. This option allows you to only enter data or to enter data and submit documents.
- Select the ‘Next’ button’.
Enter username, password and security question and answer
- Make your username something easy to remember.
- Your password must:
- be 16 to 50 characters long
- include at least one lowercase letter (a–z), one capital letter (A–Z) and one number (0–9).
- For your security question, choose something you will remember the answer to. If you lose your password and forget the answer to your security question, you will need to create a new account.
- Enter all details and select the ‘Next’ button. A popup box will appear. Enter your username and password again, then select the ‘Next’ button.
Enter contact email address and phone number
- Choose an email address that you use often. We use this email address to tell you that we’ve sent correspondence to your online inbox in this portal.
- Enter your email address and phone number, then select the ‘Next’ button.
Print, sign and send
You will need to print and sign a participation agreement and email it to agent.registration@asic.gov.au. Once you have submitted the agreement, select ‘Yes’ and then ‘Next’.
Declare and submit
- Fill in the declaration details, then select the ‘Submit’ button.
- You’ll see a screen confirming your request has been submitted.
Activate your online access account
ASIC will contact you within 2 business days to confirm that your account has been activated.
What you can do using the credit licensee and representative portal
You can do the following tasks on the portal. Select a heading for more information about each task.
Access and lodge credit forms
Credit licensees and credit representatives can lodge the following forms online:
- CL01 Australian credit licence application
- CL03 Vary authorisations or conditions of an Australian credit licence
- CL04 Change of credit licence name
- CL08 Request to change licence status
- CL11 Application for exemption or modification
- CL20 Notification of change of credit licence details
- CL30 Appoint a credit representative
- CL31 Cease a credit representative
- CL32 Vary the details of a credit representative
The forms that you can access and submit will depend on who you are.
A credit licensee can do tasks like:
- updating licence details
- applying for a variation in licence conditions or authorisations
- submitting an annual compliance certificate
- appointing representatives
- view lodgement history.
A credit representative that is a body corporate able to sub-authorise credit representatives can do tasks like:
- appointing sub-authorised representatives
- revoking sub-authorised representatives.
Change your credit licence details
More information
What you cannot do using the credit licensee and representative portal
You cannot do the following tasks on the credit licensee and representative portal. Select a heading to see more information.
Access credit forms as an AFS licensee
If you hold an Australian financial services (AFS) licence and a credit licence and wish to access credit forms, you must register for online access through the AFS licensee portal.
When signing up for the portal, select ‘Both financial and credit services documents’ for the access level you need.
AFS licensee portal